Privacy policy

This policy explains what HongSar ("SaiSai", "we") collects when you use SaiSai, why, and how long we keep it.

What we collect

• Account data: your name, email address and profile picture from Google or GitHub when you sign in. We never see your password.
• Images you upload and the cutouts we produce, plus file names, sizes and processing status.
• Billing data: your plan, credit balance and Stripe customer and subscription IDs. Card details are handled by Stripe and never reach our servers.
• Technical data: IP address and browser user agent stored with your login session, and server logs used to keep the service secure.

Who processes your data

• Pixian.AI — removes the background from each image you submit.
• Cloudflare R2 — stores your uploaded images and results.
• Stripe — processes payments and subscriptions.
• Google and GitHub — sign-in.
• Vercel — hosts the website and its servers.
• Railway — runs our background processing and database.

How long we keep your files

Uploaded images and results are deleted automatically after 24 hours on the Free plan, 30 days on Pro and 90 days on Business. Your batch history (file names, counts and dates) stays in your account until you ask us to delete your account.

Your rights

You can ask us to access, correct, export or delete your data by emailing hongsardev101@gmail.com. Under Thailand's Personal Data Protection Act (PDPA) you may also withdraw your consent, object to or restrict how we use your data, and complain to the relevant authority. We will reply within 30 days.

Cookies

We use only the cookies needed to keep you signed in. We don't use advertising or tracking cookies.

Contact

HongSar, Thailand — hongsardev101@gmail.com